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The Aspiring Leaders Programme
The  Aspiring Leaders Programme is designed to  provide high-potential, future leaders with the skills, knowledge and behaviours that will stretch you and help you to reach your full potential. 

The Customer Service Programme

Customer Service Programme will hone your skills across the whole customer service mix. The programme will focus on developing your knowledge, skills and behaviours so you can provide a first-class customer experience.

The Empowered Leaders Programme

The Empowered Leaders Programme  is designed to enhance and cultivate the capabilities of those in existing management roles. This pathway will provide you with essential knowledge, skills & insight to directly improve your effectiveness as a leader.

The Sales Development Programme

The Sales Development Programme will give you the opportunity to hone and practice your selling skills. Whether you are looking to revisit and sharpen the skills you have accumulated over many years or you’re relatively new to selling, the programme will provide you with invaluable experiences and insights.

Residency Information

Please select all of the documents you have in your possession that will confirm you right to work in the UK.

Undergraduate Degree

Postgraduate Qualifications

Other Customer Service, Sales, Business or Management Qualifications

E.g. through the ILM, CMI or APS

Non-accredited Customer Service, Sales, Business or Management Training

If you have undertaken any work experience, time in industry, work placements, internships, etc., particularly with your existing employer, please detail the knowledge, skills or behaviours you developed around Customer Service, Sales, Business or Management.

English and Maths qualifications

Please note: confirmation of grades will need to be provided as proof of completion. You can supply these below by uploading a scan or photo that clearly shows all of the edges of the certification. Evidence of Maths and English qualifications to support exemption must be a full certificate from the awarding body with the grade clearly displayed.

Personal Statement

If applicable, please ensure you outline the number of people you manage and what this programme will do to develop your leadership skills.


Clear Signature
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