Policies & Procedures

Conflicts of Interest

In the event that there is a conflict of interest at Discovery, this policy outlines the procedures we will follow.

Complaints & Appeals

In the event that Discovery’s services fall below our usual high standards, please use this policy as guidance.

Health & Safety

The health and safety of our staff, clients, candidates and delegates is paramount. This policy outlines our procedures.


We are fully committed to embedding prevent within our business and programmes. This policy outlines how.

Quality Assurance Policy

Read our quality assurances relating to the programmes, standards & qualifications delivered by or on behalf of Discovery.


This policy outlines our safeguarding practices around delegates on our programmes and apprenticeships.

Equality & Diversity

This policy describes how we fulfil our responsibilities for equality, diversity and instill fundamental British values in  apprenticeships.

Privacy Policy

Our Privacy Policy outlines how we gather, use, disclose and manage all of our candidates’, delegates’ and clients’ details.