Building Commercial Acumen

Develop commerciality at all levels

Commercial decisions shouldn’t just come from the top.

Develop your team so you have the confidence that their decisions always consider your business & customers.

increase business roi

Imagine if every employee was making commercially-minded decisions… what would that do to your business’ profitability?

make the right decisions

Whether it’s a decision about your business or about customers, enable employees to make informed decisions.

increase employee roi

Whether it’s graduates or new sales people, developing their commercial acumen is a sure fire way to get a great ROI from them. 


Every decision can have a ripple effect; ensure your team take responsibility for their actions by acknowledging wider commercial considerations.

Get a better workforce in 3 steps…

brief us

Schedule a call to explain your goals for training and development.

on-board delegates

Select the right delegates for the programme, and work with us to on-board them.

support delegates

Continue supporting your employees back in your business as they implement their learnings.

Building Commercial Acumen Details

What is the programme?

Every person in every role in your business should be able to make commercial decisions and understand the ripple effect their decisions have on the business as a whole.

Building Commercial Acumen is a programme designed to help people to think more commercially, understand how departments outside of their own work and identify ways to ensure they are making the right decisions for your business.

Who is the programme suitable for?

At this level, we have had a huge range of seniority levels and job functions on our programme.

From Graduates to NAMs and operations teams to sales teams, Building Commercial Acumen is a great way to help your employees to step up the way they think, work and make decisions.

If you are looking to enrol delegates who frequently work in a commercial role and demonstrate a good level of competence, we would recommend looking at our Advanced Commercial Acumen programme.

Features of the programme

– 3-day programme

– Tailored to your organisation

– Blended learning

– Classroom learning

– Experiential interventions

– Business simulations

Learning outcomes

Outcomes of this programme include:

– Elevating commercial ability

– Making every decision a profitable decision

– Putting theory into practice in business simulations

– Understanding the commercial impact of actions such as discounting

– Exploring profitability

– Understanding how a business works commercially

– Learning about the relationship between price and value

Ensure commerciality is at the core of your business…

Tailored training

Tailored training relates your employees role to commercial aspects of the business, and explores the impact these can have.

Blended learning

Learners go on a journey of questioning, learning & making a few mistakes to embed commercial understanding.

Business simulations

When you’re learning, mistakes happen. We allow these mistakes to happen in a ‘safe’ environment, so your employees will get it right when it matters.

Peer learning

Whether you’re from the same part of the business or different, we can learn from our colleagues about commercial elements of their day-to-day role.

3 days training

The training takes just 3 days for your learners go through a journey of commercial awakening, ready to implement their learnings back in your business.

Role specific

Every area of the business will benefit from commercial decisions. Using tailored elements, any role can be catered for in the training to guide everyone towards better decisions.

Are you ready to improve your workforce?

Client Testimonial

Don’t take our word for it – here’s what our clients say:

The course was great, not death by Powerpoint like other training often is. If you enjoy learning and feeling that you’re growing and developing, this course will be for you. It builds confidence in what can be stressful situations and areas where you lack knowledge around commercial acumen.

Coming from an operational background, being more commercially aware will certainly help me develop and is an integral part of my wider development plan to become a leader with RS.

 Thomas Adams, National Implementation Manager (VAS) at RS Components

Building Commercial Acumen Delegate

The Discovery ‘Way’

Use a joined up approach through Diagnostics, Recruitment & Training to build a better workforce.


Before taking action, take the time to understand how you need to build your workforce to reach your business’ goals and reduce wasted spends.


Get the right people in your business with the behaviours, stretch and capability that will ensure your business succeeds.


Business doesn’t stand still: develop your employees to increase their capability, prepare them for future roles & future-proof your workforce.

Discovery Talent Management Wheel